LIVECHAT Communicator 5.5

LIVECHAT Software S.A. – Shareware

Effortless Customer Engagement with LIVECHAT Communicator

Boris Weber

02/22/2025

LIVECHAT Communicator is a robust tool that streamlines real-time customer support, enhancing communication and boosting satisfaction for both businesses and clients.

LIVECHAT Communicator Review

LIVECHAT Communicator, developed by LIVECHAT Software S.A., is a comprehensive communication solution designed to streamline and enhance team collaboration. This software offers a wide range of features to facilitate efficient communication within teams, making it an ideal choice for businesses of all sizes.

Key Features:

Real-time messaging: LIVECHAT Communicator enables instant messaging between team members, allowing for quick and efficient communication.
File sharing: Users can easily share files within the platform, making collaboration on projects seamless.
Customizable chat settings: The software allows users to customize their chat settings to suit their preferences and needs.
Mobile access: With mobile apps available for both iOS and Android devices, team members can stay connected on the go.
Screen sharing: LIVECHAT Communicator offers a screen sharing feature, which is especially useful for remote teams working on projects together.

Benefits:

Improved collaboration: By providing a platform for real-time communication and file sharing, LIVECHAT Communicator enhances team collaboration.
Enhanced productivity: The software helps streamline communication processes, leading to increased productivity within teams.
Easy access: With mobile apps available, users can access the platform from anywhere, ensuring constant connectivity.
Cost-effective solution: LIVECHAT Communicator offers a cost-effective communication solution for businesses looking to improve internal communication.

LIVECHAT Communicator is a powerful communication tool that caters to the needs of modern businesses. With its diverse feature set and user-friendly interface, this software is an excellent choice for organizations seeking to enhance team collaboration and productivity.

Overview

LIVECHAT Communicator is a Shareware software in the category Miscellaneous developed by LIVECHAT Software S.A..

The latest version of LIVECHAT Communicator is 5.5, released on 08/10/2008. It was initially added to our database on 06/20/2008.

LIVECHAT Communicator runs on the following operating systems: Windows.

LIVECHAT Communicator has not been rated by our users yet.

Pros

User-friendly interface that makes it easy for customers and support agents to interact.
Offers real-time chat functionality, which improves customer service responsiveness.
Integration capabilities with popular CRM systems and eCommerce platforms.
Customizable chat widgets to match the brand's website design.
Analytics and reporting tools to track performance metrics and improve customer service strategies.
Supports multiple languages, making it suitable for international businesses.
Mobile app available for on-the-go customer support.

Cons

Can be expensive for small businesses, particularly for advanced features.
Limited free trial period may not be sufficient for comprehensive evaluation.
Performance can be affected by internet connectivity issues on either end.
Requires ongoing training for staff to fully leverage all features and maintain high-quality service.
Some users report occasional bugs and glitches in the software that require attention from customer support.

FAQ

What is LIVECHAT Communicator?

LIVECHAT Communicator is a real-time customer service software offered by LIVECHAT Software S.A. It allows businesses to communicate with website visitors in real-time through chat, voice, and video.

What features does LIVECHAT Communicator offer?

LIVECHAT Communicator offers features such as live chat, chat routing, canned responses, analytics and reporting, file sharing, chat transfer, visitor monitoring, and integration with other tools.

How can businesses benefit from using LIVECHAT Communicator?

Businesses can benefit from using LIVECHAT Communicator by enhancing customer service, improving conversion rates, increasing customer satisfaction, reducing response times, and gaining insights through analytics.

Is LIVECHAT Communicator suitable for all businesses?

LIVECHAT Communicator is suitable for businesses of various sizes and industries. It can be used by e-commerce websites, SaaS companies, online service providers, and more.

Can I customize the chat widget in LIVECHAT Communicator?

Yes, you can customize the chat widget in LIVECHAT Communicator to match your brand's look and feel. You can customize colors, fonts, chat window position, pre-chat and offline forms, and more.

Does LIVECHAT Communicator support multilingual chats?

Yes, LIVECHAT Communicator supports multilingual chats. You can create canned responses in multiple languages and provide real-time chat support in different languages based on visitor preferences.

Is there a mobile app for LIVECHAT Communicator?

Yes, LIVECHAT Communicator provides a mobile app for Android and iOS devices. This allows you to provide customer support on the go and stay connected with your website visitors.

Does LIVECHAT Communicator integrate with other tools?

Yes, LIVECHAT Communicator integrates with various third-party tools and platforms such as CRM systems, help desk software, email marketing tools, analytics platforms, and more.

What is the pricing structure for LIVECHAT Communicator?

LIVECHAT Communicator offers flexible pricing plans based on the number of agents and features required. You can visit their website or contact their sales team for detailed pricing information.

Is there a free trial available for LIVECHAT Communicator?

Yes, LIVECHAT Communicator offers a free trial period. You can sign up for a trial on their website and test out the software before making a purchase decision.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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